How do you remove the inside knob without scratching it, as i want to try to fix the outside door knob, as the "thumb lever" is apparently disconnected from the inside mechanism(s), as it "wiggles" freely; please respond ASAP
A. For installation questions, I would recomend contacting Baldwin directly. You can find their contact information here. It is generally best to reach the manufacturer directly for detailed repair, installation or trouble-shooting questions.
























